We understand that when you are accessing our website or interacting with us online, the privacy and confidentiality of personal information is important to you. That's why we are committed to safeguarding the personal and financial details you provide us.

The following explains what information we gather from you when you go to our website, how we use that information and how you can contact us for more information.

The information we collect
Each time someone visits our site, our web server collects the following types of information:

The number of users who visit
The date and time of visits
The number of pages viewed
How users navigate through the site

No attempts are made to identify anyone browsing our site. The data is captured so that we can accurately evaluate the quality of our content and make improvements for you.

How we capture information
We use technology called cookies when you visit our site. Cookies are small pieces of information which can be stored on your hard drive (persistent cookies) or in memory (session cookies). They can record information about your visit to the site, allowing it to remember you next time you visit and provide a more meaningful experience.

We use cookies to offer you increased security. Despite common myths, the cookies we send to your PC cannot read your hard drive, obtain any information from your browser or command your computer to perform any action. They are designed so that they cannot be sent to another site or be retrieved by any site other than www.flatpackitchens.com

We will never allow third parties to collect statistical data from our site for any reason. We do not use cookies that try to capture information that can personally identify you. They are simply used to evaluate and measure the effectiveness of our website.

How we use your information
The type of information we collect from you will depend on the way you contact us, if you use an email or a website form, then we may collect email addresses and ip numbers from the services you use.

When applying for our products or services we may request personal information such as your name and address, email address and contact phone numbers. We also tell you how we use the personal information we collect, who we give access to that information and how you can access it, if we have retained it.

We never use third parties to run online competitions or promotions.

While we do have some out going links on this site we are not responsible for there privacy policies, please check the outgoing sites privacy policy if you use the links. We have no paid advertisers on this site and do not use pop-up ads or pop-under ads, the only pop-up pages we have are of the graphics we have supplied for you to view. If you see any advertising on this site please feel free to contact us as it maybe some form of hijack attempt or virus.

If you have contacted us by email or website form, we may use your email address to advise you of any changes to the services.

We may also use your email address to send regular communications about our products, which you have told us you are interested in.

Permission to contact you
You can choose not to receive further emails from us by withdrawing your consent. To do this, simply send an email or contact us by telephone (so that we can identify you), and asks us to stop contacting you.

Securing your information
We take appropriate steps in securing your information, we use virus scanners and ad-ware and mal-ware detectors on all machines that store your contact details. We don't store financial details on any machine connected to the internet.

Stored information about you is further protected from unauthorized access through the use of firewalls, secure passwords and sign in processes.

Contact us
If you feel that we have not lived up to our online privacy commitments or you have any queries relating to our policies, please email us. Our objective is to respond to your needs as soon as it is possible.

As we plan to keep our statement on privacy current, as there are always new ways of personal information invasion, this information can be subject to change. Please return periodically to review the latest on Internet privacy.